Senior Claims Adjuster, Property & Casualty

Who We Are

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.

What Olympus Offers

We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:

• Employer-sponsored medical, dental, and vision plans
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match
• Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
• Education Assistance Program and ongoing professional development opportunities
• Wellness Lunch N Learns
• Employee perks such as pet insurance, discount programs, and a welcoming office environment

At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.

What You’ll Do

Do you enjoy solving complex challenges, building meaningful relationships, and helping people navigate unexpected situations with confidence and care?

As our Senior Claims Adjuster, you'll play an important role in supporting our emerging private client homeowners by delivering thoughtful, personalized service throughout the claims process. You'll bring your property claims expertise to investigate complex losses, evaluate coverage and damages, and help policyholders navigate the claims experience with clarity and confidence.

You'll work closely with policyholders, attorneys, contractors, and partners across Olympus to find solutions that balance fair claim outcomes with the exceptional, White Glove Service our clients expect.

If you enjoy collaborating with others, sharing your knowledge, and making a meaningful difference during challenging moments, we'd love to hear from you!

Key Responsibilities

Investigate & Resolve Claims

• Manage first-party property claims of varying complexity, including third-party and litigated claims as assigned.
• Investigate facts of loss, evaluate coverage, assess damages, and establish and adjust claim reserves.
• Prepare and reconcile property damage estimates, including emergency mitigation services (EMS) and reconstruction estimates.
• Coordinate expert evaluations and virtual investigations to support accurate and timely claim decisions.

Support Clients & Partners

• Communicate with policyholders, public adjusters, attorneys, contractors, and other partners throughout the claims process.
• Provide timely updates, explain coverage decisions and settlements, and help clients navigate questions or concerns.
• Prepare coverage correspondence, including Reservation of Rights and denial letters, for management approval.

Collaborate on Complex Claim Resolution

• Review complex claim files and lawsuits, providing recommendations and supporting litigation strategies.
• Participate in mediations, appraisals, negotiations, depositions, and court proceedings as needed.
• Identify and refer potential fraud, subrogation opportunities, large losses, and significant liability exposures to the appropriate teams.

Support Quality & Team Success

• Maintain accurate claim documentation and ensure files are handled in accordance with company guidelines and regulatory requirements.
• Support internal and external audits, special projects, and continuous improvement initiatives.
• Share knowledge and provide guidance to colleagues to support consistent claim handling and team development.
• Assist with catastrophe response efforts, including additional hours when business needs require it.

What You’ll Bring

• 3+ years of Florida property claims handling experience, including experience managing claims of varying complexity.
• Active Florida 6-20 All Lines Adjuster License.
• Proficiency with Xactimate and XactAnalysis, including property damage estimating.
• Strong working knowledge of property insurance coverage, claims investigations, reserves, and settlement processes.
• Strong analytical, organizational, communication, and negotiation skills.
• A collaborative, service-focused approach with the ability to navigate complex situations thoughtfully.
• Ability to manage multiple priorities, adapt to changing needs, and maintain accurate claim documentation.
• Proficiency with Microsoft Office and claims management systems.
• High school diploma or GED required; bachelor's degree or equivalent professional experience preferred.

EEO Compliance

Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law.

This position will remain open until 11/23/2026, or until a sufficient pool of qualified candidates has been identified.

Agency Disclaimer:

This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid.