Senior Cloud Operations Engineer (Super iPaaS)

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Job Overview

The Senior Cloud Operations Engineer (Super iPaaS) at Software AG will play a pivotal role in managing and optimizing our cloud infrastructure, specifically focused on the Super iPaaS platform. The successful candidate will be responsible for ensuring high availability and performance of our cloud services, implementing automated solutions, and driving operational excellence. Collaboration with cross-functional teams to enhance system resilience and efficiency, along with addressing customer inquiries, will be key components of this role.

Job Responsibilities

• Oversee the deployment, monitoring, and management of cloud infrastructure for the Super iPaaS platform.
• Implement and maintain CI/CD pipelines to facilitate continuous integration and deployment.
• Diagnose and resolve technical issues related to cloud services and applications.
• Collaborate with development teams to ensure seamless integration of applications with cloud services.
• Develop and enforce best practices for cloud operations, security, and performance optimization.
• Utilize cloud monitoring tools to proactively identify risks and performance bottlenecks.
• Document processes, procedures, and changes in cloud infrastructure configurations.
• Provide technical support and guidance to teams on cloud best practices and solutions.
• Conduct regular system audits and updates to ensure compliance and security standards.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in cloud operations or a comparable role.
• Strong proficiency in cloud services such as AWS, Azure, or Google Cloud Platform.
• Hands-on experience with orchestration and configuration management tools such as Kubernetes and Terraform.
• Deep understanding of network architecture, security, and load balancing.
• Expertise in scripting languages, such as Python or Bash, for automation purposes.
• Knowledge of containerization technologies and microservices architecture.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.

Technologies & Tools

The Senior Cloud Operations Engineer will utilize a variety of technologies and tools essential for effective cloud management and operations. This includes cloud platforms such as AWS and Azure, container orchestration tools like Kubernetes, configuration management tools including Terraform, and monitoring solutions like Prometheus and Grafana. Familiarity with CI/CD tools, version control systems like Git, and network security configurations will also be integral to the role's success.

Ideal Candidates

The ideal candidate for the Senior Cloud Operations Engineer position will exhibit a proactive approach to problem-solving and a strong sense of ownership over their work. They should be adaptable and able to thrive in a fast-paced environment while fostering collaboration across teams. A passion for continuous learning and a drive to improve cloud operations will ensure success in this role, along with an innate ability to communicate technical information effectively to both technical and non-technical stakeholders.