Senior Manager - Site Reliability Engineering

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Written by AI from the job title and company, not by iHeartMedia, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior Manager - Site Reliability Engineering at iHeartMedia will be responsible for ensuring the reliability, availability, and performance of our digital media properties. This leadership position will oversee a team of SRE professionals to implement innovative engineering solutions for operational challenges, providing guidance on best practices for software development and IT operations. The ideal candidate will enhance system monitoring and automations, drive incident response strategies, and promote a culture of collaboration across all engineering departments.

Job Responsibilities

• Lead a team of Site Reliability Engineers in delivering high-quality operational support for critical applications and infrastructure.
• Develop and implement SRE strategies that increase system reliability and scalability while reducing operational risk.
• Monitor application performance and availability, identifying areas for improvement and implementing appropriate solutions.
• Drive incident response efforts and root cause analysis, ensuring swift resolution and minimizing downtime.
• Collaborate with development teams to design, build, and maintain systems that support high availability and disaster recovery.
• Establish KPIs and SLAs for services, ensuring accountability and continuous improvement across the team.
• Foster a culture of learning and knowledge sharing within the SRE team and across the organization.
• Stay abreast of industry trends and emerging technologies to ensure the continued evolution of our engineering practices.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Minimum of 8 years of experience in software development or IT operations, with at least 3 years in a SRE or similar leadership role.
• Strong experience with cloud technologies, preferably AWS, Azure, or Google Cloud Platform.
• Proficiency in programming languages such as Python, Go, or Java.
• Experience with configuration management and infrastructure as code tools like Terraform, Ansible, or Puppet.
• Expertise in observability tools such as Prometheus, Grafana, or ELK stack.
• Excellent problem-solving and troubleshooting skills with a focus on a systematic approach.
• Strong communication skills with the ability to collaborate effectively with technical and non-technical stakeholders.

Technologies & Tools

The Senior Manager - Site Reliability Engineering will work with a variety of technologies and tools that enhance the performance and reliability of systems. These may include cloud service platforms (AWS, Azure, Google Cloud), CI/CD tools (Jenkins, GitLab), container orchestration systems (Kubernetes, Docker), along with monitoring solutions (Prometheus, Grafana, ELK stack). Familiarity with database systems and big data technologies will also be beneficial in this role.

Ideal Candidates

Ideal candidates for the Senior Manager - Site Reliability Engineering position will possess a strong technical foundation coupled with exceptional leadership abilities. They will be proactive thinkers skilled in problem-solving and fostering an environment of collaboration and innovation. A successful candidate will demonstrate a passion for reliability engineering, show resilience in high-pressure situations, and maintain a continuous improvement mindset, driving their team towards operational excellence.