Job Description
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Written by AI from the job title and company, not by Optum, so some details may not match this job. The employer's own page has the real description.
Overview
As a Senior Pharmacy Technician at Optum, you will play a crucial role in collaborating with pharmacists to provide high-quality pharmaceutical care. This remote position in Maine necessitates a vast understanding of prescription medications, pharmacy regulations, and patient-oriented service, as you will be responsible for various operational tasks. Your expertise will contribute to enhancing workflow processes, ensuring compliance with health regulations, and assisting in the management of patient medications effectively.
Job Responsibilities
- Assist pharmacists in preparing and dispensing medications, ensuring accuracy and timeliness.
- Provide exceptional customer service by addressing patient inquiries and concerns regarding their medications.
- Manage pharmacy inventory, including ordering, stocking, and maintaining medication supplies.
- Conduct medication therapy management and assist in developing medication plans.
- Review and process prescription orders, verifying physician information and patient eligibility.
- Perform quality assurance checks to comply with state and federal pharmacy laws and regulations.
- Support training and mentoring of junior pharmacy technicians and new staff members.
- Document and report any medication errors or adverse drug reactions as per company policies.
Qualifications
- High school diploma or equivalent; completion of an accredited pharmacy technician program is preferred.
- National Pharmacy Technician Certification (CPhT) in good standing.
- A minimum of 3 years of experience as a pharmacy technician, with an emphasis on specialty medications.
- Strong knowledge of pharmaceutical terminology, medication classifications, and pharmacy laws.
- Proficient in using pharmacy management software and Microsoft Office applications.
- Excellent communication skills, both verbal and written, with a focus on patient care.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
Technologies & Tools
The Senior Pharmacy Technician will utilize various technologies and tools, including electronic health record (EHR) systems, pharmacy management software, and inventory management systems. Proficiency in using telepharmacy platforms for remote consultations and medication reviews is also essential to enhance patient engagement and medication adherence.
Ideal Candidates
Ideal candidates for the Senior Pharmacy Technician position at Optum should possess a strong commitment to patient care and safety. They should demonstrate proactive problem-solving skills and the ability to work collaboratively within a remote team. An exceptional attention to detail and a passion for continuous improvement in pharmaceutical practices are key traits that will contribute to the success of individuals in this role. Furthermore, candidates should embody a customer-oriented mindset, providing empathetic support to patients while navigating their healthcare needs.
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