Senior Program Quality Lead – (P4 – Manager, Mission/Quality Assurance -Andover, MA)

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Job Overview

The Senior Program Quality Lead plays a pivotal role in ensuring the highest quality standards within the Raytheon Andover, MA facility. This leadership position is responsible for developing and implementing quality strategies that align with organizational goals, managing quality assurance programs, and driving process improvement initiatives. The ideal candidate will leverage their extensive experience in quality management to oversee project quality from concept through the entire lifecycle, ensuring compliance with both internal and external standards while fostering a culture of continuous improvement across all functions.

Job Responsibilities

• Lead the Quality Assurance (QA) team in the development, implementation, and maintenance of quality systems, policies, and procedures.
• Define, monitor, and report on key quality metrics to ensure program compliance and drive improvements.
• Collaborate with cross-functional teams to identify quality risks and develop mitigation strategies.
• Oversee root cause analysis and corrective action processes to address quality issues effectively.
• Facilitate quality audits and assessments to ensure adherence to industry standards and regulations.
• Provide training and mentorship to team members and stakeholders on quality systems and best practices.
• Engage with customers and suppliers to promote effective quality communication and resolution of quality concerns.

Qualifications

• Bachelor's degree in Engineering, Quality Management, or related field; Master’s degree preferred.
• Minimum of 8 years of experience in quality assurance or quality control, with at least 3 years in a supervisory role.
• Strong knowledge of quality management systems such as ISO 9001, AS9100, or equivalent.
• Proficiency in statistical process control (SPC) methodologies and tools.
• Exceptional analytical problem-solving skills with a focus on root cause analysis.
• Excellent verbal and written communication skills, capable of interacting with stakeholders at various levels.
• Experience with Lean, Six Sigma, or other process improvement methodologies is desirable.

Technologies & Tools

The Senior Program Quality Lead will utilize various technologies and tools to enhance quality assurance processes. These include Quality Management Systems (QMS) software, statistical analysis tools such as Minitab, and project management software like Microsoft Project or similar applications. Familiarity with enterprise resource planning (ERP) systems may also be required to integrate quality-related data across departments.

Ideal Candidates

Ideal candidates for the Senior Program Quality Lead position will possess strong leadership qualities and a proactive mindset. They should demonstrate the ability to work collaboratively within diverse teams while maintaining a clear focus on quality objectives. A solid track record of implementing effective quality improvement initiatives, along with a strong commitment to continuous learning and development, is essential. Candidates should embody integrity, professionalism, and a results-driven approach that aligns with Raytheon's mission and values.