Senior Security DevOps Engineer - ServiceNow Cloud Observability

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Overview

The Senior Security DevOps Engineer - ServiceNow Cloud Observability will play a pivotal role in enhancing the security posture of ServiceNow's cloud services. This position is critical for implementing robust security measures and DevOps practices to ensure the integrity and availability of cloud environments. The ideal candidate will leverage their expertise in cloud security, automation, and observability tools to develop and integrate security solutions that align with enterprise goals. They will collaborate with cross-functional teams to continuously improve the security framework and address evolving threats within the ServiceNow ecosystem.

Job Responsibilities

• Design and implement security controls and automation tools within the ServiceNow cloud environment.
• Monitor and analyze security incidents to mitigate risks effectively.
• Collaborate with DevOps teams to integrate security practices throughout the application lifecycle.
• Utilize observability tools to enhance monitoring and incident response capabilities.
• Conduct vulnerability assessments and recommend corrective actions to strengthen cloud security.
• Develop and maintain documentation for security policies and procedures.
• Engage in continuous improvement initiatives aimed at enhancing the security framework.
• Provide training and knowledge-sharing sessions with engineering and operations teams.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years experience in Security Engineering or DevOps roles with a focus on cloud security.
• Strong understanding of cloud platforms, such as AWS, Azure, or Google Cloud.
• Expertise in security tools and practices, including SIEM, IDS/IPS, and vulnerability management.
• Proficiency in scripting and automation tools (e.g., Python, Shell, Terraform).
• Experience with DevOps methodologies and CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps).
• Relevant security certifications (e.g., CISSP, AWS Certified Security – Specialty, or similar) are highly desirable.

Technologies & Tools

The Senior Security DevOps Engineer will work with a range of technologies and tools that are essential for maintaining security in cloud environments. This includes utilizing security information and event management (SIEM) systems, intrusion detection systems (IDS), various scripting and automation tools like Terraform and Ansible, as well as observability platforms for logging and monitoring such as Splunk, ELK Stack, or ServiceNow’s own capabilities. Collaboration tools and CI/CD ecosystems such as Jenkins or Docker will also be critical in streamlining processes and fostering a DevSecOps culture.

Ideal Candidates

The ideal candidates for the Senior Security DevOps Engineer position will possess a blend of technical expertise and soft skills that make them effective in a collaborative environment. They should be proactive problem-solvers with a keen attention to detail, able to think critically and adapt to emerging security threats. Strong communication skills are essential for articulating security concepts to both technical and non-technical stakeholders. Additionally, a passion for continuous learning and staying updated with the latest developments in cloud security and DevOps best practices will be a distinct advantage.