Job Description
PRIMARY OBJECTIVE: Guide guests through an exceptional dining experience by providing tailored suggestions, taking orders, and ensuring overall guest satisfaction.
KEY RESPONSIBILITIES:
- Welcome guests warmly and professionally.
- Describe current specials to each table.
- Utilize suggestive selling techniques for better experiences.
- Ensure responsible alcohol service practices.
- Take accurate orders and use POS system efficiently.
- Conduct satisfaction checkbacks during each course.
- Prebuss tables and maintain a clean dining area.
- Process payments and handle cash transactions.
- Assist in bussing and resetting tables.
- Maintain open communication with colleagues and managers.
- Answer phones and take carryout orders as needed.
- Complete running side work and restock duties.
- Safe alcohol service certification
- Strong communication and time management skills.
- Customer service and organizational skills.
- Strong salesmanship and outgoing personality.
- Ability to remain calm, friendly, and enthusiastic under pressure.
- Reliable means of transportation.
- 1+ year of serving experience in a high-volume restaurant.
- Ability to stand for up to 8 hours per shift.
- Occasional lifting of heavy objects may be required.
Unemployment in U.S. Virgin Islands was 11.4% in 2025, by the International Labour Organization’s estimate. See it over the years →
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