Service Technician

Company Description Shuck Implement is an agriculture, forestry, and construction equipment dealer based in Lawrence, Kansas. Since 1969, our company has served customers across the heartland, supporting farmers, contractors, landowners, and others who work the land and build local communities. Our focus is on providing quality equipment, dependable service, and knowledgeable support from a team that understands the realities of hard work. Strong relationships, trust, and reliability are at the heart of the business, with a commitment to being a dealer customers can count on when it matters most.

At Shuck Implement, employees are recognized as the foundation of the company's success. The goal is to provide a respectful and supportive workplace where team members have opportunities to learn, grow, and build rewarding, long-term careers.

Role Description The Service Technician is a full-time, on-site role based in Lawrence, KS, responsible for maintaining and repairing agriculture, forestry, and construction equipment. Day-to-day tasks include diagnosing mechanical, hydraulic, and electrical issues, performing scheduled maintenance, and completing repairs in the shop and occasionally in the field. The role involves accurately documenting work performed, following safety standards, and collaborating with parts and service teams to ensure timely and effective service. The Service Technician will also interact with customers to explain findings, provide updates on repair status, and help ensure equipment is operating safely and efficiently. This position requires a hands-on, detail-oriented approach and a strong commitment to quality workmanship and customer satisfaction.

Qualifications

• Strong maintenance and repair skills, including Maintenance & Repair and general Maintenance for agriculture, forestry, and construction equipment.
• Proficiency in Troubleshooting mechanical, hydraulic, and electrical systems to identify and resolve equipment issues efficiently.
• Experience providing Field Service, including on-site diagnostics and repairs at customer locations when needed.
• Effective Customer Service skills, with the ability to communicate clearly, explain technical work, and build trust with equipment operators and owners.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• Basic computer skills for service documentation, work orders, and parts lookup.
• Commitment to workplace safety and proper use of tools, equipment, and protective gear.
• Relevant technical training or certification in diesel technology, heavy equipment, or a related field is preferred.
• Previous experience as a service technician, mechanic, or similar role in agriculture, construction, or industrial equipment is beneficial.
• Capacity to lift and move equipment components as required and work in a shop environment with varying conditions.