Shop Employee

Company Description Direct Maintenance Services is a service-oriented company based in Stafford, TX, supporting clients with maintenance, repair, and operational needs. The organization focuses on reliable, timely service and practical solutions that keep shops, facilities, and equipment running smoothly. Team members work in a collaborative environment where safety, quality, and customer satisfaction are prioritized. The company values adaptability and a strong work ethic, offering opportunities to learn new skills and grow within the maintenance and service field.

Role Description This is a full-time hybrid Shop Employee role based in Stafford, TX, with some work-from-home flexibility for administrative and reporting tasks. The Shop Employee will assist with daily shop operations, including receiving, organizing, and preparing materials and equipment for service work. Responsibilities include supporting inventory management, handling basic shop upkeep, and safely operating tools and equipment as needed. The role may involve occasional customer interaction, coordinating orders, and communicating with service teams to ensure jobs are completed efficiently. The Shop Employee will follow safety procedures, maintain clean and orderly work areas, and collaborate with colleagues and supervisors to meet operational goals.

Qualifications

• Customer Service skills to respond professionally to inquiries, support clients, and coordinate basic service or order-related communication.
• Forklift Operation and general material-handling skills to move, load, and organize supplies and equipment safely in the shop.
• Sales and Training skills to assist with shop-based sales support, explain product or service options, and help train new team members on basic procedures.
• Food & Beverage experience that demonstrates familiarity with safety, cleanliness, and handling supplies in a structured, service-oriented environment.
• Ability to follow safety protocols, read and interpret basic instructions or work orders, and use common shop tools and equipment.
• Strong organizational skills with attention to detail in inventory tracking, labeling, and record-keeping tasks.
• Reliable time management and the ability to work in-person in Stafford, TX, with some tasks performed remotely as assigned.
• High school diploma or equivalent preferred; prior experience in a shop, warehouse, maintenance, or similar environment is beneficial.