Site Reliability Engineer-FedRAMP, AWS (USA REMOTE)

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Position Overview

The Site Reliability Engineer-FedRAMP at Splunk is a pivotal role responsible for ensuring the reliability, availability, and performance of Splunk's services in compliance with FedRAMP standards. This position entails a mix of proactive monitoring, incident response, system optimization, and participation in design reviews to create robust and scalable systems. The ideal candidate will partner effectively across multiple teams to drive best practices in reliability engineering and automation while adhering to strict government regulations.

Job Responsibilities

• Develop and enhance monitoring and reporting systems to ensure optimum uptime for applications and services.
• Implement automation tools and frameworks for application deployment, configuration management, and continuous integration.
• Troubleshoot complex system issues and outages using a systematic, analytical approach.
• Participate in design and architectural reviews to ensure compliance with security and reliability standards.
• Work closely with cross-functional teams to enhance system performance and efficiency.
• Maintain and improve incident response processes to minimize downtime and service interruptions.
• Document systems and processes to facilitate knowledge sharing and promote best practices.
• Contribute to the development of infrastructure as code and configuration management practices.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience with cloud platforms, particularly AWS, and familiarity with FedRAMP compliance requirements.
• Strong proficiency in scripting languages such as Python, Bash, or similar.
• Hands-on experience with container orchestration technologies like Kubernetes or Docker.
• In-depth knowledge of system monitoring and logging tools such as Splunk, Prometheus, or ELK Stack.
• Excellent problem-solving skills and the ability to work under pressure.
• Familiarity with networking concepts and security protocols.
• Strong communication skills, both verbal and written, allowing effective collaboration with technical and non-technical stakeholders.

Technologies & Tools

The Site Reliability Engineer will utilize a variety of tools and technologies, primarily focusing on AWS services for infrastructure and deployment. This includes proficiency with AWS management tools, Terraform for infrastructure as code, and CI/CD pipelines using Jenkins or CircleCI. Additionally, experience with configuration management tools such as Ansible or Chef, as well as monitoring solutions like Prometheus, Grafana, and Splunk, will be essential for maintaining system reliability.

Ideal Candidates

The ideal candidate for the Site Reliability Engineer-FedRAMP position at Splunk exhibits a strong technical background combined with a proactive and collaborative work style. They should possess an innate curiosity and a passion for problem-solving. Successful candidates are detail-oriented and capable of critical thinking, demonstrating a strong sense of ownership over their work. Additionally, they should be adept at communicating complex technical concepts to diverse audiences and possess a commitment to continuous learning and improvement in the ever-evolving technology landscape.