Site Reliability Engineer-FedRAMP, AWS (USA REMOTE)

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Written by AI from the job title and company, not by Splunk, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Site Reliability Engineer (SRE) for FedRAMP at Splunk is responsible for ensuring the reliability, availability, and performance of our cloud-based services, specifically within the AWS environment. This role will focus on enhancing the robustness of our systems, implementing best practices for system reliability, and sustaining high levels of security and compliance in accordance with FedRAMP standards. The ideal candidate will work closely with development teams to bridge the gap between software engineering and operations, utilizing automation and monitoring tools to maintain service excellence in a fast-paced environment.

Job Responsibilities

• Design, implement, and maintain production systems in AWS while adhering to FedRAMP requirements.
• Monitor System Performance and Reliability Metrics, responding swiftly to incidents and outages.
• Work collaboratively with cross-functional teams to identify and resolve issues causing service degradation.
• Automate repetitive tasks using custom scripts and third-party tools to enhance operational efficiency.
• Participate in on-call rotations and provide 24/7 support for mission-critical systems.
• Conduct root cause analysis and post-mortem reviews to prevent future incidents.
• Maintain documentation of system architecture, configurations, and operational procedures.
• Guide and mentor junior engineers to foster a culture of continuous improvement and learning.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in Site Reliability Engineering, Systems Engineering, or a related field.
• Strong proficiency in AWS services, especially those relevant to security and compliance frameworks.
• Hands-on experience with configuration management tools like Ansible, Chef, or Puppet.
• Proficiency in programming or scripting languages such as Python, Bash, or Go.
• Sound understanding of monitoring and logging tools (e.g., Splunk, Prometheus, Grafana).
• Experience with container orchestration tools like Kubernetes or Docker is a plus.
• Familiarity with Agile methodologies and DevOps practices.

Technologies & Tools

The Site Reliability Engineer position at Splunk utilizes a variety of technologies and tools to ensure the robustness and compliance of our services. Key tools include AWS for cloud infrastructure, configuration management tools like Ansible or Chef, monitoring solutions such as Prometheus and Grafana, and logging tools including Splunk. In addition, programming languages such as Python or Bash are employed for automation tasks, while container technologies like Docker and Kubernetes help manage application deployment and orchestration.

Ideal Candidates

The ideal candidates for the Site Reliability Engineer position are those who possess a strong blend of technical and interpersonal skills. They demonstrate meticulous attention to detail and a proactive approach to problem-solving. The ability to thrive in fast-paced environments, along with effective communication and collaboration skills, is essential. Candidates should also have a passion for continuous improvement and learning, matched with a strong commitment to operational excellence and security compliance standards. Flexibility and adaptability to rapidly changing technologies and methodologies are also important traits for success in this role.