Site Reliability Engineer-FedRAMP, AWS (USA REMOTE)

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Position Overview

The Site Reliability Engineer-FedRAMP at Splunk will play a critical role in ensuring the reliability and security of our FedRAMP-compliant cloud infrastructure hosted on AWS. This position requires a proactive approach to manage systems and services, emphasizing automation, monitoring, and troubleshooting. As a member of a dynamic team, the engineer will collaborate with various stakeholders to enhance operational efficiencies, implement robust solutions, and contribute to a culture of continuous improvement within a remote work environment.

Job Responsibilities

• Design, implement, and maintain site reliability engineering practices across AWS infrastructure.
• Utilize automation tools to streamline system operations and improve infrastructure efficiency.
• Monitor and respond to system alerts, ensuring quick resolution of incidents and minimizing downtime.
• Collaborate with development teams to enhance application performance and reliability.
• Conduct performance testing and tuning of application systems on the cloud.
• Implement security best practices and compliance requirements as dictated by the FedRAMP framework.
• Document and maintain standard operating procedures and escalation processes.
• Participate in on-call rotations and contribute to incident management efforts.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in software or infrastructure engineering, with a focus on site reliability.
• Strong understanding of AWS services and architecture, with relevant certifications preferred.
• Proficient in programming/scripting languages such as Python, Go, or Ruby.
• Experience with configuration management tools (e.g., Ansible, Terraform).
• Knowledge of containerization technologies (e.g., Docker, Kubernetes).
• Familiarity with monitoring tools (e.g., Prometheus, Grafana, Splunk).
• Excellent problem-solving skills and attention to detail.

Technologies & Tools

The Site Reliability Engineer-FedRAMP will engage with a range of technologies and tools that are pivotal to our operations. The role typically involves leveraging AWS services for cloud infrastructure management, utilizing automation tools like Ansible and Terraform for configuration and deployment, and employing monitoring solutions such as Prometheus and Grafana. Additionally, the engineer will work with container orchestration platforms like Kubernetes and employ coding skills with languages such as Python and Go to drive automation and efficiency in system reliability.

Ideal Candidates

Ideal candidates for the Site Reliability Engineer-FedRAMP position at Splunk will demonstrate a strong passion for technology, a commitment to high-quality standards, and a collaborative spirit. They will possess exceptional analytical and troubleshooting skills, coupled with the ability to think critically under pressure. A proactive mindset towards improving systems and processes, along with effective communication skills to work across different teams, will be essential. Furthermore, candidates should exhibit adaptability and a continuous learning attitude to keep pace with industry advancements and evolving technologies.