Site Reliability Engineer - Remote -

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Overview

The Site Reliability Engineer (SRE) at Akamai Technologies will play a crucial role in ensuring the availability, performance, and reliability of our systems and services. This position demands a proactive approach to automate operational tasks and address potential issues before they escalate. The SRE will collaborate closely with development and operations teams to implement effective solutions that optimize our infrastructure and improve service quality while maintaining our commitment to customer satisfaction.

Job Responsibilities

• Monitor, troubleshoot, and resolve issues affecting the performance and reliability of systems and services.
• Develop and maintain automation tools to enhance operational processes and improve scalability.
• Implement best practices for incident management and service-level objective (SLO) tracking.
• Collaborate with software engineering teams to design and deliver high-quality solutions.
• Conduct post-mortem analyses on outages and incidents, identifying root causes and recommending preventive measures.
• Participate in on-call rotations to ensure 24/7 service availability.
• Support capacity planning and demand forecasting by analyzing system performance metrics.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in site reliability engineering, systems administration, or DevOps.
• Strong scripting skills in languages such as Python, Bash, or similar.
• Experience with cloud technologies, particularly AWS, Azure, or Google Cloud.
• Familiarity with container orchestration tools like Kubernetes or Docker.
• Proficiency in monitoring and logging tools such as Prometheus, Grafana, or ELK stack.
• Excellent problem-solving skills and a strong attention to detail.

Technologies & Tools

The Site Reliability Engineer will work with a diverse range of technologies and tools, including cloud platforms (AWS, Azure, GCP), containerization and orchestration tools (Docker, Kubernetes), automation software (Terraform, Ansible), and monitoring solutions (Prometheus, Nagios). A strong familiarity with CI/CD pipelines and version control systems like Git will also be essential for ensuring seamless integration and deployment processes.

Ideal Candidates

The ideal candidate for the Site Reliability Engineer position at Akamai Technologies will possess a combination of technical expertise and a collaborative mindset. Strong candidates will be proactive problem solvers who can operate effectively under pressure. They will demonstrate effective communication skills, enabling them to liaise confidently with both technical and non-technical team members. A passion for new technologies, a commitment to continuous improvement, and a strong customer-focused approach are essential traits that align with our company ethos.