Site Reliability Engineer (SRE) - Platform / Infrastructure

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Written by AI from the job title and company, not by Hopper, so some details may not match this job. The employer's own page has the real description.

Job Overview

As a Site Reliability Engineer (SRE) at Hopper, you will play a critical role in maintaining and enhancing the reliability, performance, and scalability of our platform and infrastructure. You will collaborate with development teams to design and implement robust solutions, automate operational tasks, and ensure system reliability while mitigating risks related to system downtime. Your expertise will help improve our incident response strategies and drive a culture of reliability across the organization.

Job Responsibilities

• Design, implement, and maintain scalable, reliable, and secure system architecture.
• Monitor system performance and reliability, proactively identifying and resolving issues.
• Automate routine operational tasks to enhance efficiency and minimize manual intervention.
• Collaborate with software development teams on the full lifecycle of services, from inception to deployment.
• Support incident management and response activities, conducting post-mortems to improve future performance.
• Develop and manage capacity planning and forecasting strategies for our infrastructure.
• Participate in on-call rotations as part of the incident response team.
• Establish and enforce best practices for operational procedures and policies.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in site reliability engineering, DevOps, or a related discipline.
• Strong knowledge of cloud platforms such as AWS, Google Cloud, or Azure.
• Proficiency in programming/scripting languages such as Python, Go, or Bash.
• Experience with containerization technologies like Docker and orchestration systems such as Kubernetes.
• Solid understanding of network protocols, security practices, and system monitoring tools.
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef.
• Excellent problem-solving skills and a proactive approach to incident management.

Technologies & Tools

In this position, you will work extensively with cloud computing platforms such as AWS or Google Cloud, utilizing tools for container orchestration like Kubernetes. You will also leverage monitoring platforms like Prometheus and Grafana, configuration management systems including Ansible, and CI/CD pipelines to streamline the deployment of services. Additionally, familiarity with RESTful APIs and version control systems such as Git will be essential to your work.

Ideal Candidates

The ideal candidate for the Site Reliability Engineer position at Hopper should possess a strong aptitude for problem-solving and an unwavering commitment to improving system reliability. They should thrive in a fast-paced environment, demonstrate excellent communication skills, and show a collaborative spirit. A passion for automation and efficiency, coupled with a continuous learning mindset, will contribute to their success in this role. Candidates should also display resilience and the ability to remain calm under pressure, ensuring the seamless operation of critical systems.