Solutions Engineer/Systems Engineer

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Autodesk, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Solutions Engineer/Systems Engineer at Autodesk is responsible for delivering comprehensive technical solutions and support to clients, ensuring that their project goals align with Autodesk's software offerings. This role involves collaborating with cross-functional teams to integrate and optimize Autodesk products within customer workflows, thereby enhancing productivity and maximizing software value. The successful candidate will also serve as a technical liaison, providing insights and feedback that inform product enhancements while maintaining a strong customer-focused approach.

Job Responsibilities

• Deliver technical presentations and demonstrations of Autodesk solutions to clients.
• Collaborate with sales and product teams to develop solutions tailored to customer needs.
• Assist clients in the implementation of Autodesk products and provide post-sales support.
• Conduct training sessions for customers to facilitate the effective use of software.
• Gather and analyze customer feedback to identify product improvement opportunities.
• Maintain in-depth knowledge of Autodesk products and industry trends.
• Prepare technical documentation and resource materials for internal and customer use.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Solutions or Systems Engineer in a relevant industry.
• Strong understanding of software development processes and systems architecture.
• Proficiency in Autodesk products, including AutoCAD, Revit, and BIM tools, preferred.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• Strong analytical and problem-solving skills.

Technologies & Tools

The Solutions Engineer/Systems Engineer will utilize a variety of technologies and tools in the performance of their duties. Key software includes Autodesk’s flagship applications such as AutoCAD, Revit, and Fusion 360, alongside CRM tools for client management like Salesforce. Familiarity with collaboration tools such as Slack and project management software like Jira will be critical for effective team communication and project tracking.

Ideal Candidates

The ideal candidates for the Solutions Engineer/Systems Engineer position will possess a blend of technical expertise and interpersonal skills. They should be detail-oriented, with a strong ability to listen and understand customer challenges to propose effective solutions. A proactive approach to problem-solving, coupled with a passion for technology and customer service, will define their success in this role. Strong collaborators with the ability to adapt to rapidly changing environments will thrive within the Autodesk team.