Sr Site Reliability Engineer, Platform Engineering

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Overview

As a Senior Site Reliability Engineer in Platform Engineering at Kentik, you will play a pivotal role in enhancing the reliability, performance, and efficiency of our platforms. You will collaborate closely with various engineering teams to implement best practices in service reliability and automation. Your expertise will guide incident management and troubleshoot complex system failures while ensuring the continuous delivery of high-quality software. Additionally, you will conduct performance analysis and capacity planning, helping to shape scalable and robust architectures that meet the growing demands of our users.

Job Responsibilities

• Develop and maintain robust automated monitoring and alerting systems for the cloud infrastructure.
• Collaborate with software engineers to integrate reliability best practices into the development lifecycle.
• Analyze incidents to determine root causes and implement corrective actions to prevent recurrence.
• Enhance infrastructure performance and scalability through proactive capacity planning.
• Participate in on-call rotations to support the production environment.
• Design and implement tools and processes for effective change management and documentation.
• Lead and mentor junior engineers, promoting a culture of continuous improvement.
• Evaluate new technologies and tools to improve the existing infrastructure and processes.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in site reliability engineering, DevOps, or a related discipline.
• Proficient in scripting and automation using languages such as Python, Bash, or Go.
• Strong understanding of cloud services, preferably AWS, GCP, or Azure.
• Experience with container orchestration technologies like Kubernetes and Docker.
• Familiarity with observability and monitoring tools such as Prometheus, Grafana, or ELK Stack.
• Solid foundation in Linux/Unix system administration and troubleshooting.
• Exceptional problem-solving skills with a focus on operational excellence and resilience.

Technologies & Tools

In this role, you will utilize a variety of technologies and tools such as Kubernetes for container orchestration, AWS or GCP for cloud infrastructure management, Prometheus for monitoring, and Terraform for infrastructure as code. Familiarity with CI/CD pipelines and automation tools will also be critical as you collaborate with engineering teams to streamline deployment processes and improve system reliability.

Ideal Candidates

Ideal candidates for the Senior Site Reliability Engineer position at Kentik are proactive problem solvers with a strong aptitude for technology. They possess a collaborative mindset and are committed to fostering a culture of reliability and operational excellence. Effective communicators, they can articulate technical concepts to a variety of stakeholders. A curiosity-driven attitude towards learning new technologies and adapting to evolving industry trends is essential, along with a proven ability to thrive in fast-paced, dynamic environments.