Sr. Site Reliability Engineer

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Overview

As a Senior Site Reliability Engineer at Signify Health, you will play a critical role in enhancing our service reliability and operational excellence. Your responsibilities will encompass fostering a culture of collaboration, implementing automation strategies, providing system health monitoring, and ensuring continuous improvement of our infrastructure and applications. You will work alongside development teams to design scalable systems that enhance our health technology initiatives while maintaining high availability and performance in our IT operations.

Job Responsibilities

• Design, implement, and manage reliable and scalable infrastructure solutions.
• Monitor system health and performance, identifying and troubleshooting issues proactively.
• Develop automation and CI/CD pipelines to streamline deployment processes.
• Collaborate with software engineering teams to enhance system design and performance.
• Establish service-level objectives (SLOs) and service-level indicators (SLIs) for operational excellence.
• Conduct root cause analysis (RCA) for outage incidents and implement preventative measures.
• Document system architecture, processes, and troubleshooting procedures.
• Participate in on-call rotation and provide timely response to incidents and outages.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in Site Reliability Engineering or related DevOps roles.
• Strong proficiency in cloud platforms such as AWS, Azure, or Google Cloud.
• Expertise in scripting and programming languages including Python, Go, or Ruby.
• Experience with container technologies such as Docker and orchestration tools like Kubernetes.
• Familiarity with monitoring tools (e.g., Prometheus, Grafana, or Splunk).
• Knowledge of networking concepts and troubleshooting techniques.
• Excellent problem-solving skills and the ability to work under pressure.

Technologies & Tools

The Senior Site Reliability Engineer will work with a variety of technologies and tools, including cloud environments (AWS, Azure, or Google Cloud), containerization platforms such as Docker and Kubernetes, configuration management tools like Ansible or Terraform, and monitoring solutions such as Prometheus and Grafana. Familiarity with CI/CD tools like Jenkins, GitLab CI, or CircleCI will also be beneficial for automating deployments and workflows.

Ideal Candidates

The ideal candidate for this position will possess a strong passion for reliability and performance, with a proactive approach to problem-solving. They should be excellent communicators, capable of collaborating effectively across teams and conveying technical concepts to non-technical stakeholders. A commitment to continuous improvement, combined with a strong analytical mindset and the ability to manage multiple complex projects, will be essential to thrive in this dynamic role at Signify Health.