Technical Program Manager

Technical Program Manager, Shopping Platform (Contract)

Location: Mountain View, CA (hybrid, in-office Tues-Thurs)

Type: Contract / temporary coverage

Schedule: Monday-Friday, normal business hours

About the Role

We are hiring a Technical Program Manager to support a global online shopping platform. You will help run technical projects that support merchant partners, improve existing processes, and build out a program around the team’s tooling. This is a fast-moving role where structure, speed, and clear communication matter.

Key Responsibilities

• Run technical projects around tooling and infrastructure, from planning through delivery
• Support technical onboarding and integration for merchant partners by setting up monitoring, driving calls, and making sure feedback is captured and issues are unblocked
• Mature and improve existing team processes
• Build a program around the team’s tooling, including defining and tracking risks
• Work with engineering and cross-functional teams, mostly in the Bay Area
• Handle ambiguity and keep projects moving

Minimum Qualifications

• 2+ years of experience in technical project or program management
• Experience running technical projects and building or improving processes
• Strong program execution and stakeholder communication skills
• Technical mindset with some exposure to software or APIs

Preferred Qualifications

• Working knowledge of spreadsheet and productivity tools and AI tools
• Basic SQL knowledge
• Familiarity with merchant or product-feed platforms, e-commerce platforms (Shopify, WooCommerce, BigCommerce), or partner onboarding
• Ability to learn new tools quickly