UKG System Administrator - REMOTE

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Job Overview

The UKG System Administrator plays a pivotal role in the efficient management and optimization of the UKG (Ultimate Kronos Group) software solutions within our organization. This position involves overseeing the administration, configuration, and maintenance of the UKG system, ensuring that all functionalities are aligned with organizational objectives. The ideal candidate will act as a liaison between various departments to facilitate data integrity, resolve system issues, and implement necessary enhancements, thereby contributing to streamlined HR and workforce management processes.

Job Responsibilities

• Administer and maintain UKG systems, ensuring optimum performance and reliability.
• Conduct system updates, patches, and upgrades in line with best practices.
• Collaborate with cross-functional teams to gather requirements and customize UKG modules.
• Troubleshoot and resolve user issues, providing technical support as needed.
• Monitor and analyze system performance, implementing improvements as necessary.
• Document system configurations, workflows, and procedures to maintain an accurate knowledge base.
• Train end-users and provide ongoing support for system usage and functionalities.
• Ensure data integrity and security within the UKG environment.

Qualifications

• Bachelor’s degree in IT, Computer Science, Human Resources, or a related field.
• Proven experience in system administration of UKG solutions or similar HRIS platforms.
• Strong understanding of HR processes and workforce management systems.
• Proficiency in data analysis, reporting, and database management.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both written and verbal.
• Ability to work independently and collaboratively in a remote environment.

Technologies & Tools

The UKG System Administrator position primarily utilizes the UKG Workforce Management solutions, including UKG Pro and UKG Dimensions. Proficiency in SQL for data querying and reporting, alongside familiarity with cloud-based technologies and integration tools, is also essential. Additional skills in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and administrative tasks are advantageous.

Ideal Candidates

Ideal candidates for the UKG System Administrator role exhibit a strong technical aptitude combined with a strategic mindset towards HR processes. They possess the ability to adapt to evolving technologies and demonstrate resilience under pressure. Furthermore, a proactive approach in identifying system enhancement opportunities and delivering exceptional user support is essential. Strong interpersonal skills and a collaborative spirit will enable candidates to thrive in a remote work environment, promoting positive experiences for end-users and contributing to overall organizational success.