Job Description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

Accurately enters orders into the computer system, ensuring minimal shortages.
Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Completion of a Unit Secretary course or Medical Terminology course preferred
0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

Basic knowledge of medical terminology.
Adept at learning new technologies to perform data entry, manage calendars, and create reports.
Proficiency in Microsoft Office Suite and other office-related software.
Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
Strong attention to detail and accuracy.
Excellent communication skills both written and verbal
Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications