Job Description

Location: Remote

About the Role:
As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.

Key Responsibilities:

Respond to client inquiries regarding travel bookings
Assist with selecting and reserving accommodations
Provide accurate travel information and recommendations
Manage bookings and maintain detailed records
Ensure client satisfaction throughout the process

What We Provide:

Training and onboarding resources
Access to booking platforms and travel suppliers
Flexible work schedule
Ongoing support from experienced team members
Professional development opportunities

Qualifications:

Strong interpersonal and communication skills
Customer service experience is a plus
Organized and detail-oriented
Comfortable working remotely
Must be 18 or older

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

??? people applied to this job

Report Job

In the Durham-Chapel Hill, NC metro area, the middle pay across its 344,000 jobs was $60,720 a year in May 2025, says the Bureau of Labor Statistics. Pay calculator →