Job Description

Role Summary: Provide advanced application support and engineering-level troubleshooting across enterprise platforms. Diagnose complex incidents, analyze data, and implement configuration changes and development fixes to improve system stability and reliability.

Key Responsibilities

Investigate and resolve complex production issues across enterprise applications and systems
Analyze diagnostic data to identify root causes and recommend solutions
Apply configuration updates and develop fixes to remediate defects
Collaborate on engineering improvements to enhance platform stability
Deliver hands-on technical support using strong .NET/C# expertise

Qualifications & Skills

Hands-on experience with C# and .NET development
Strong troubleshooting, incident diagnosis, and debugging skills
Ability to analyze system/data signals and implement corrective actions
Experience supporting enterprise platform applications in complex environments

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