*Assistant Director of Sales (Kuala Lumpur Sales Office)

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Written by AI from the job title and company, not by London Marriott Hotel County Hall, so some details may not match this job. The employer's own page has the real description.

Overview

The Assistant Director of Sales at London Marriott Hotel County Hall is responsible for supporting the overall sales strategy and achieving budgeted revenue goals for the Kuala Lumpur Sales Office. This role entails leading a dynamic sales team, developing key client relationships, and implementing effective sales initiatives that align with the hotel’s operational and financial objectives. The successful candidate will play a pivotal role in ensuring excellent customer service while maximizing revenue opportunities through strategic planning and execution.

Job Responsibilities

• Assist in the development and execution of the sales strategy to achieve revenue targets.
• Lead, motivate, and develop the sales team to enhance their performance and achieve individual and team goals.
• Establish and maintain relationships with key clients, partners, and stakeholders.
• Monitor and analyze market trends and competitors' activities to identify business opportunities.
• Collaborate with marketing and revenue management teams to optimize promotional activities and pricing strategies.
• Prepare and present sales reports and forecasts to senior management.
• Ensure adherence to brand standards and customer satisfaction metrics.
• Attend networking events and trade shows to promote the hotel and its services.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in sales, with at least 2 years in a supervisory role within the hospitality industry.
• Proven track record of achieving sales targets.
• Strong negotiation, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software, with experience in using sales analytics tools.
• Fluent in English; proficiency in other languages is a plus.

Technologies & Tools

The Assistant Director of Sales will utilize various technologies and tools to streamline sales processes and optimize performance. Key software includes Customer Relationship Management (CRM) systems, property management systems (PMS), and data analytics platforms. Familiarity with Salesforce, Opera, and reporting tools will greatly enhance the effectiveness of sales strategy implementation.

Ideal Candidates

Ideal candidates for the Assistant Director of Sales position possess strong leadership qualities, exceptional problem-solving abilities, and a proactive approach to sales. They should demonstrate a high degree of professionalism, adaptability, and an unwavering commitment to customer satisfaction. Additionally, successful candidates will have excellent communication skills, a passion for the hospitality industry, and the ability to thrive in a fast-paced, dynamic environment.