Associate Cloud Engineer, Pega Operations Center

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Job Overview

The Associate Cloud Engineer for the Pega Operations Center at Pegasystems will play a pivotal role in supporting cloud-based applications and infrastructure dedicated to Pega solutions. This position involves working collaboratively with cross-functional teams to ensure smooth deployments, maintenance, and optimization of Pega applications hosted on cloud platforms. The ideal candidate will be responsible for troubleshooting, implementing best practices, and continuously improving cloud processes to enhance operational efficiency and reliability.

Job Responsibilities

• Assist in the deployment and management of cloud-based Pega applications.
• Monitor and analyze system performance to identify improvements and prevent issues.
• Troubleshoot and resolve technical issues related to cloud infrastructure and Pega applications.
• Collaborate with development teams to integrate cloud solutions with existing applications.
• Maintain and document operational procedures, ensuring compliance with best practices.
• Contribute to the automation and orchestration of cloud deployments.
• Participate in capacity planning and cloud resource utilization optimization.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-2 years of experience in cloud computing, preferably with Pega technology.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Basic understanding of Pega applications and their deployment architecture.
• Experience with scripting and automation tools is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.

Technologies & Tools

The Associate Cloud Engineer will utilize a variety of technologies and tools, including cloud management platforms such as AWS or Azure, Pega Application Development Environment, monitoring tools for performance analysis, and automation scripts using languages such as Python or PowerShell. Familiarity with CI/CD pipelines and version control systems like Git will also be beneficial in this role.

Ideal Candidates

The ideal candidate for the Associate Cloud Engineer position will possess a strong foundational knowledge of cloud technologies and Pega solutions, coupled with a proactive and team-oriented mindset. A passion for learning and technology, the ability to adapt to fast-paced environments, and effective communication skills are vital for building relationships with stakeholders and contributing to team success. Being detail-oriented and results-driven will further enhance a candidate's effectiveness in this role.