Associate Cloud Engineer, Pega Operations Center

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Job Overview

The Associate Cloud Engineer at Pegasystems will play a vital role in supporting the Pega Operations Center by contributing to the deployment, maintenance, and optimization of cloud-based solutions. This position involves collaborating with cross-functional teams to implement best practices for cloud governance and security, ensuring system reliability and performance. The successful candidate will engage in troubleshooting, monitoring, and enhancing cloud services to support various operational needs while providing quality assurance and technical support for Pega applications.

Job Responsibilities

• Assist in deploying and managing Pega applications in cloud environments.
• Monitor cloud infrastructure performance and troubleshoot issues as they arise.
• Collaborate with developers and operations teams to ensure high availability and reliability of Pega systems.
• Implement and manage cloud service configurations to meet project requirements.
• Maintain documentation and operational procedures for cloud services and applications.
• Participate in continuous improvement initiatives to optimize system performance and cost efficiency.
• Support security measures and compliance audits for cloud environments.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
• Familiarity with Pega platforms and application development lifecycle.
• Basic understanding of networking and security concepts in cloud architecture.
• Strong problem-solving skills and attention to detail.
• Effective communication skills and ability to work in a collaborative team environment.
• Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Fundamentals) are a plus.

Technologies & Tools

The Associate Cloud Engineer will utilize a variety of technologies and tools, including cloud management platforms such as AWS Management Console, Azure Portal, or Google Cloud Console. Familiarity with containers (Docker, Kubernetes), configuration management tools (Ansible, Terraform), and monitoring solutions (CloudWatch, Azure Monitor, Prometheus) will also be essential for managing the Pega Operations Center effectively. Additionally, developer tools and scripting languages such as Git, Python, and Shell scripting may be used to automate deployment and monitoring tasks.

Ideal Candidates

Ideal candidates for the Associate Cloud Engineer role are proactive individuals who exhibit a strong desire to learn and grow in cloud technologies. They possess a blend of technical expertise and soft skills that allow them to thrive in a collaborative environment. A strong attention to detail, excellent analytical skills, and the ability to adapt to changing priorities are crucial. Candidates should demonstrate a commitment to best practices in cloud governance and security, showcasing an eagerness to contribute to the success of the Pega Operations Center through innovative solutions and enhanced operational efficiencies.