Associate Cloud Operations Engineer

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Written by AI from the job title and company, not by Pegasystems, so some details may not match this job. The employer's own page has the real description.

Overview

The Associate Cloud Operations Engineer at Pegasystems plays a pivotal role in supporting and maintaining cloud infrastructure and services. This position entails working closely with cross-functional teams to ensure optimal performance, reliability, and security of cloud-based systems. The Associate Cloud Operations Engineer will assist in troubleshooting issues, implementing automation processes, and monitoring system performance, ensuring that Pegasystems delivers high-quality services to its clients.

Job Responsibilities

• Assist in the deployment, maintenance, and support of cloud infrastructure services.
• Monitor system performance and reliability, responding to alerts and incidents as they arise.
• Collaborate with development and operations teams to enhance the efficiency of cloud-based services.
• Implement automation tools and processes to improve operational workflows.
• Document technical procedures and troubleshoot cloud-related issues effectively.
• Participate in disaster recovery and backup operations for cloud infrastructure.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Basic knowledge of cloud service providers (AWS, Azure, GCP) and cloud architecture principles.
• Familiarity with monitoring tools, scripting languages, and automation tools (e.g., Python, Terraform).
• Understanding of networking concepts, security protocols, and data management practices.
• Excellent problem-solving skills and the ability to work collaboratively in a team environment.

Technologies & Tools

The Associate Cloud Operations Engineer will work with a variety of technologies and tools, including cloud platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Additional tools that may be utilized include container orchestration platforms such as Kubernetes, automation tools like Terraform and Ansible, as well as monitoring solutions including Datadog and Prometheus.

Ideal Candidates

The ideal candidate for the Associate Cloud Operations Engineer position at Pegasystems is a proactive individual with a strong willingness to learn and adapt in a fast-paced environment. They should exhibit enthusiasm for technology and cloud computing, along with a detail-oriented mindset. Possessing excellent communication and interpersonal skills is essential, as this role requires regular collaboration with various teams. The candidate should be able to manage multiple tasks effectively and maintain a positive attitude towards challenges.