Associate Cloud Operations Engineer

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Pegasystems, so some details may not match this job. The employer's own page has the real description.

Overview

The Associate Cloud Operations Engineer at Pegasystems will play a vital role in supporting cloud-based applications and infrastructure. This position requires an individual who will assist in maintaining the operational stability of cloud environments while ensuring optimal performance and uptime. The successful candidate will collaborate with cross-functional teams to identify and resolve issues, implement best practices for cloud management, and contribute to ongoing efforts in monitoring and improving the overall quality of cloud services.

Job Responsibilities

• Monitor and maintain cloud infrastructure to ensure optimal performance and minimal downtime.
• Assist in the deployment, configuration, and administration of cloud solutions.
• Support incident resolution and conduct root cause analysis for cloud-related issues.
• Collaborate with development teams to implement updates and enhancements to cloud applications.
• Document operational procedures and standard operating practices for cloud management.
• Participate in on-call rotation to provide after-hours support for cloud systems.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Basic understanding of cloud computing concepts and major cloud service providers (AWS, Azure, GCP).
• Experience with scripting languages such as Python, Bash, or PowerShell.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.

Technologies & Tools

The Associate Cloud Operations Engineer will work with a variety of technologies and tools essential for cloud operations management. This includes cloud service management platforms (AWS Console, Azure Portal), virtualization technologies, CI/CD tools (Jenkins, Git), and monitoring tools (CloudWatch, Datadog). Familiarity with infrastructure as code (IaC) tools such as Terraform or CloudFormation is also beneficial for effectively managing resources and automation.

Ideal Candidates

The ideal candidates for this position will demonstrate a proactive attitude towards learning and adapting to rapidly changing cloud technologies. They will possess strong attention to detail and a passion for technology, showcasing a commitment to deliver high-quality service while supporting cloud operations. Candidates should also be capable of working both independently and collaboratively, thriving in a team-oriented environment where clear communication and initiative are key to success.