Associate Cloud Operations Engineer

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Written by AI from the job title and company, not by Pegasystems, so some details may not match this job. The employer's own page has the real description.

Overview

The Associate Cloud Operations Engineer at Pegasystems plays a critical role in managing and optimizing cloud-based infrastructure and applications. This position involves troubleshooting issues, automating processes, and working collaboratively with teams to ensure high availability and reliability of services. The engineer will support the deployment and operations of cloud solutions, analyzing performance metrics and responding to incidents promptly to maintain exceptional service quality.

Job Responsibilities

• Monitor and maintain cloud infrastructure for performance, availability, and security.
• Assist in the deployment and configuration of cloud applications and services.
• Identify and troubleshoot cloud infrastructure issues and incidents.
• Implement automation scripts to enhance operational processes and improve efficiency.
• Collaborate with development and product teams to ensure seamless integration of new features.
• Document operational procedures and contribute to knowledge sharing within the team.
• Participate in on-call rotation to address incident responses as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1-2 years of experience in cloud operations, system administration, or similar roles.
• Proficiency in cloud platforms such as AWS, Azure, or Google Cloud.
• Basic knowledge of scripting languages such as Python, Bash, or PowerShell.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
• Strong problem-solving skills and analytical abilities.
• Good communication skills and the ability to work collaboratively in a team environment.

Technologies & Tools

This position utilizes a variety of technologies and tools integral to cloud operations. Key technologies include cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure, as well as monitoring tools like Datadog and CloudWatch. Automation is facilitated through scripting languages and tooling such as Terraform and Jenkins, while containerization is managed with Docker and orchestrated using Kubernetes.

Ideal Candidates

The ideal candidates for the Associate Cloud Operations Engineer role are proactive, detail-oriented individuals who possess a strong passion for cloud technologies and infrastructure management. They should demonstrate a willingness to learn and adapt in a fast-paced environment, exhibit effective interpersonal skills, and contribute positively to team dynamics. Candidates should also have an analytical mindset, capable of troubleshooting complex problems with innovative solutions.