Associate Cloud Operations Engineer

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Pegasystems, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Associate Cloud Operations Engineer at Pegasystems will play a crucial role in supporting and maintaining the cloud infrastructure and services. This entry-level position involves working collaboratively with senior engineers to ensure the reliability, availability, and performance of cloud services. Responsibilities include monitoring system performance, troubleshooting issues, and assisting in the deployment of new applications while adhering to established best practices and operational guidelines.

Job Responsibilities

• Assist in monitoring cloud system performance and availability to ensure optimal operation.
• Troubleshoot and resolve technical issues related to cloud infrastructure.
• Support the deployment and management of cloud-based applications and services.
• Collaborate with cross-functional teams to enhance service delivery and improve operational processes.
• Document operational procedures, troubleshooting guides, and system configurations.
• Participate in incident response and management, ensuring timely resolution of cloud-related incidents.
• Contribute to the evaluation and implementation of new technologies and tools for cloud operations.
• Remain informed about industry trends and advancements in cloud technology to support continuous improvement.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Familiarity with cloud service providers (e.g., AWS, Azure, Google Cloud Platform).
• Basic knowledge of scripting languages (e.g., Python, Bash) and automation tools.
• Understanding of networking concepts, security protocols, and system administration.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork skills to collaborate effectively with diverse teams.
• Previous internship or experience in IT or cloud operations is preferred but not mandatory.

Technologies & Tools

The Associate Cloud Operations Engineer will utilize various technologies and tools essential for cloud management, including AWS Cloud Management tools, Kubernetes for container orchestration, Terraform for infrastructure as code, and monitoring solutions like CloudWatch or Datadog. Familiarity with collaboration platforms such as Jira and Confluence is also beneficial for effective project tracking and documentation.

Ideal Candidates

The ideal candidates for this position are proactive learners who exhibit strong analytical skills and have a genuine interest in cloud technologies. They should possess a team-oriented mindset, demonstrating the ability to work collaboratively in a fast-paced, diverse environment. A successful Associate Cloud Operations Engineer is adaptable and eager to embrace new challenges, with a commitment to continuous professional growth and excellence in service delivery.