AWS Managed Services Cloud Engineer – Tier II

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Job Overview

JetSweep is seeking a highly skilled and motivated AWS Managed Services Cloud Engineer – Tier II to join our dedicated team. The successful candidate will play a pivotal role in managing and optimizing our AWS cloud infrastructure, ensuring high levels of availability, security, and performance. This position involves troubleshooting issues, implementing solutions, and collaborating with cross-functional teams to facilitate seamless cloud operations. The ideal candidate will possess a strong understanding of cloud technologies and demonstrate a proactive approach to problem-solving in a dynamic environment.

Job Responsibilities

• Manage and maintain AWS cloud infrastructure, ensuring optimal performance and high availability.
• Monitor system performance and troubleshooting issues, implementing corrective actions as needed.
• Collaborate with development teams to design and implement cloud-focused solutions and enhancements.
• Conduct regular security audits and compliance checks on AWS environments.
• Prepare documentation for cloud management processes and systems configurations.
• Assist in the migration of existing applications to the AWS cloud environment.
• Provide Tier II support for cloud services and act as a point of escalation for unresolved issues.
• Participate in disaster recovery planning and execution for cloud systems.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in AWS cloud services management and support.
• Strong proficiency in AWS services such as EC2, S3, RDS, and IAM.
• Experience with cloud monitoring tools and incident management processes.
• Familiarity with Linux/Unix operating systems and scripting languages such as Python or Bash.
• AWS certification (e.g., AWS Certified Solutions Architect or AWS Certified SysOps Administrator) is preferred.
• Excellent problem-solving skills and the ability to work independently and collaboratively.

Technologies & Tools

The AWS Managed Services Cloud Engineer – Tier II will utilize a variety of technologies and tools, including but not limited to Amazon Web Services (AWS) platforms, automation tools like Terraform and CloudFormation, monitoring services such as AWS CloudWatch and third-party solutions, as well as configuration management tools like Ansible or Puppet. Familiarity with continuous integration/continuous deployment (CI/CD) processes and tools is also essential for efficient operations within the cloud infrastructure.

Ideal Candidates

The ideal candidates for this position will possess a strong blend of technical expertise and interpersonal skills. They should be detail-oriented, organized, and able to manage multiple tasks effectively. A proactive attitude towards learning new technologies and improving existing processes is essential. Candidates who thrive in a fast-paced, team-oriented environment and demonstrate strong communication skills will also excel in this role, contributing to the overall success and innovative growth of JetSweep.