Job Description
About this kind of role
What a Claims Customer Service Specialist – Travel Insurance usually does. The employer's own details are in the listing.
Typically does: Handles inquiries and processes claims related to travel insurance policies. This involves reviewing documentation, assessing coverage, and determining claim validity. They communicate with policyholders to gather information, explain claim decisions, and ensure a positive customer experience. Resolving complex issues and escalating claims to senior staff may also be required.
Tools and skills: Proficiency in customer service software, Microsoft Office Suite, and strong communication and problem-solving skills are generally needed.
Good fit for: Individuals who are detail-oriented, empathetic, and possess excellent communication skills often thrive in this role.
Unemployment in Luxembourg was 6.9% in July 2026, by its own labor force survey, as the International Labour Organization publishes it. See it over the years →
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