Community Engagement Program Manager

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Written by AI from the job title and company, not by Square, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Community Engagement Program Manager at Square is responsible for developing and implementing strategies that foster community participation and support in key initiatives. This role encompasses managing outreach programs, collaborating with local organizations, leveraging relationships to enhance community presence, and measuring the impact of community engagement efforts. The ideal candidate will be a dynamic leader capable of building relationships and driving engagement to strengthen Square’s commitment to community development and support.

Job Responsibilities

• Develop and execute community engagement strategies aligned with Square’s mission and goals.
• Identify and build partnerships with local organizations, businesses, and community leaders.
• Manage and oversee outreach programs, workshops, and community events.
• Analyze and report on the effectiveness of community engagement initiatives, presenting recommendations for improvement.
• Lead a team to cultivate a positive and collaborative environment among stakeholders.
• Coordinate with internal departments to ensure alignment of community programs with broader corporate objectives.
• Stay informed about community trends, needs, and opportunities to guide program development.

Qualifications

• Bachelor's degree in Community Development, Public Relations, Marketing, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in community program management or related field.
• Proven track record of successful program development and community engagement.
• Strong interpersonal and communication skills, both verbal and written.
• Experience in building partnerships within diverse communities and stakeholder groups.
• Proficient in Microsoft Office Suite and community engagement tools.

Technologies & Tools

The Community Engagement Program Manager will utilize a variety of technologies and tools to facilitate communication and program management. These include customer relationship management (CRM) software, project management tools such as Asana or Trello, data analytics platforms to track community engagement metrics, and social media management tools for outreach and notifications. Familiarity with platforms that support virtual events and community building is also preferred.

Ideal Candidates

Ideal candidates for the Community Engagement Program Manager role will possess qualities such as strong leadership abilities, a passion for community service, and exceptional problem-solving skills. They should be adaptable, able to navigate changing community dynamics, and possess a results-oriented mindset. A successful candidate will be an effective communicator who can inspire and mobilize diverse groups toward common goals while demonstrating cultural competence and sensitivity.