Full Time

Controls Engineer Technical Support - Night Shift

Dematic
Dallas, TX
???* / year

Job Description

About this kind of role

What a Controls Engineer Technical Support - Night Shift usually does. The employer's own details are in the listing.

Typically does: Provides technical assistance and troubleshooting support for automated control systems and related equipment. Responds to inquiries from internal teams and potentially external customers regarding system functionality, performance, and error resolution. Performs diagnostics, analyzes data, and implements corrective actions to maintain system uptime and operational efficiency. Documents support activities, creates knowledge base articles, and contributes to process improvements.

Tools and skills: Familiarity with programmable logic controllers (PLCs), human-machine interfaces (HMIs), distributed control systems (DCS), and industrial networking protocols is common, alongside strong analytical, problem-solving, and communication skills.

Good fit for: Individuals with a technical background in automation, electrical engineering, or a related field and a knack for diagnosing and resolving complex technical issues thrive in this role.

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