Controls Engineer Technical Support (Nights)

About this kind of role

What a Controls Engineer Technical Support (Nights) usually does. The employer's own details are in the listing.

Typically does: Provides technical assistance and troubleshooting support for automated control systems, often responding to inquiries from field technicians and internal teams. This role involves diagnosing system issues, identifying root causes, and implementing solutions to ensure optimal performance. Responsibilities may include creating and maintaining technical documentation, training materials, and knowledge base articles. Night shift work is a key component of this position, ensuring continuous support for operations.

Tools and skills: Proficiency in programmable logic controllers (PLCs), human-machine interfaces (HMIs), industrial networks, and diagnostic software is generally required, alongside strong analytical and problem-solving skills.

Good fit for: Individuals with a background in electrical engineering, mechanical engineering, or a related field, and who thrive in a fast-paced environment requiring independent work and excellent communication skills, are often successful in this role.