Job Description

We are seeking a dynamic and motivated Corporate Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients, with the primary focus on the Edward Jones accounts. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.

Essential Functions

Responsibilities will include, but not limited to, the following:

Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teams

Review and maintenance of orders

Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience

Address customer complaints and monitor all procedures to ensure their satisfaction
To build and maintain strong customer relationships, while acquiring and developing new ones
Create a client experience that is consistent, positive and repeatable

Qualifications

Ability to work effectively and efficiently in a team atmosphere
People-oriented with skills in relationship building
Ability to multi-task and meet deadlines
Skilled in communication, troubleshooting and decision-making skills

Experience

Post-secondary education preferred

Prior experience in service or furniture industry is recommended

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