Customer Engineer III, Security, Google Cloud

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Overview

The Customer Engineer III, Security at Google Cloud will play a pivotal role in supporting and deploying security solutions tailored to meet the unique needs of our clients. This position involves collaborating closely with sales and customer teams to design, implement, and optimize security measures within Google Cloud infrastructure. You will leverage your advanced cybersecurity knowledge to provide expert guidance, lead customer workshops, and develop lasting relationships to ensure clients utilize our services efficiently and securely.

Job Responsibilities

• Engage with customers to understand their security requirements and provide tailored Google Cloud security solutions.
• Conduct in-depth security assessments and audits for new and existing customers.
• Collaborate with sales teams to architect and demonstrate security solutions during customer presentations.
• Develop and facilitate technical workshops and training sessions for clients.
• Resolve security-related issues by providing expert guidance on best practices and security policies.
• Stay current with industry trends and regulatory changes impacting cloud security.
• Provide feedback to product teams on customer needs and feature requests for product enhancements.

Qualifications

• Bachelor’s degree in Computer Science, Information Security, or a related field.
• At least 5 years of experience in a technical support or consulting role related to cloud security.
• Strong knowledge of cybersecurity frameworks, practices, and technologies.
• Experience with Google Cloud Platform (GCP) or similar cloud services.
• Familiarity with regulatory compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
• Excellent communication skills, both verbal and written, with the ability to convey complex security concepts to non-technical stakeholders.
• Relevant security certifications (e.g., CISSP, CISM, CCSP) are preferable.

Technologies & Tools

The role of Customer Engineer III, Security utilizes a variety of technologies and tools including Google Cloud Security products, Identity and Access Management (IAM) services, Security Command Center, as well as third-party security solutions such as endpoint protection and encryption technologies. Familiarity with networking tools, cloud monitoring solutions, and data protection technologies will be essential to successfully execute this role.

Ideal Candidates

Successful candidates for the Customer Engineer III, Security position will exhibit strong analytical and problem-solving skills, demonstrating a proactive approach to addressing security challenges. They will be empathetic communicators, capable of building rapport with diverse stakeholders and conveying complex information clearly. An ideal candidate will be adaptable, eager to learn, and possess a genuine passion for cybersecurity and cloud technology, enabling them to thrive in a dynamic and evolving environment.