Customer Engineer III, Security, Google Cloud

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Job Overview

The Customer Engineer III, Security, Google Cloud position at Google involves providing exceptional technical expertise and support to clients regarding security solutions within the Google Cloud Platform. This role encompasses understanding customer requirements, delivering tailored security solutions, and collaborating with cross-functional teams to enhance product offerings. The ideal candidate will leverage their extensive experience in security architecture, implementation, and management while establishing strong relationships with clients to ensure successful deployment and optimal utilization of Google Cloud security features.

Job Responsibilities

• Engage directly with clients to understand their security needs and provide tailored Google Cloud security solutions.
• Collaborate with product teams to influence product development in alignment with customer security requirements.
• Conduct security assessments and advise clients on best practices to mitigate risks associated with cloud computing.
• Lead technical presentations and product demonstrations to showcase security capabilities of Google Cloud products.
• Assist clients in implementing cloud security best practices, policies, and compliance frameworks.
• Provide escalated support for security-related incidents and coordinate with various stakeholders to resolve issues promptly.
• Educate clients on Google Cloud security tools and features, enabling them to maximize their investments effectively.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 5+ years of experience in cloud security, information security, or a related field.
• Strong understanding of security frameworks such as ISO 27001, NIST, SOC2, and GDPR.
• Proficient in Google Cloud Platform and its security features, including IAM, security monitoring, and data protection.
• Experience with network security concepts and technologies, including firewalls, VPNs, and intrusion detection systems.
• Familiarity with scripting or programming languages such as Python, Go, or Java for automation and integration tasks.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams.

Technologies & Tools

In this position, the Customer Engineer III will utilize various technologies and tools including Google Cloud Platform security services, G Suite, security monitoring tools such as Google Cloud Security Command Center and Chronicle, as well as third-party security solutions for comprehensive assessments. Proficiency in tools for automation, assessment, and compliance management, such as Terraform and Cloud Security Posture Management (CSPM) is also beneficial.

Ideal Candidates

The ideal candidate for this position is a proactive problem solver with a strong customer focus who possesses a passion for cybersecurity and cloud technologies. They should be adaptable and able to thrive in a fast-paced environment, displaying a commitment to continuous learning and improvement. Strong analytical skills, combined with the ability to communicate complex technical information effectively, will enable success in collaborating with clients and internal teams to address security challenges.