Customer Engineer III, Security, Google Cloud

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Google, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Customer Engineer III, Security position at Google Cloud involves driving the narrative and technical aspects of security solutions for customers across diverse industries. As a key technical advisor, you will work closely with clients to identify their security needs, propose tailored solutions, and support their implementation efforts. This role requires a deep understanding of security frameworks, compliance requirements, and the ability to effectively communicate complex technical concepts to non-technical stakeholders. You will collaborate with cross-functional teams to ensure the delivery of reliable and secure cloud-based solutions, thereby fostering strong customer relationships and supporting business growth.

Job Responsibilities

• Engage with customers to assess their security posture and recommend appropriate Google Cloud security solutions.
• Develop and deliver presentations and demonstrations to articulate security offerings and benefits to clients and stakeholders.
• Support customers in the implementation and configuration of security products within their Google Cloud environments.
• Collaborate with the engineering team to provide feedback on customer needs and the functionality of security tools.
• Drive workshops, training sessions, and one-on-one engagements to enhance customer understanding of security best practices.
• Act as the primary technical contact for customer inquiries regarding security services and engage in troubleshooting efforts when necessary.
• Stay abreast of industry trends and emerging threats to continuously enhance the knowledge base pertinent to Google Cloud security services.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in customer-facing roles, specifically within security engineering or related disciplines.
• In-depth knowledge of cloud security, network security protocols, and security compliance frameworks (e.g., ISO 27001, NIST, GDPR).
• Strong problem-solving skills and the ability to convey technical concepts to both technical and non-technical audiences.
• Hands-on experience with security tools and technologies, including firewalls, intrusion detection systems, and data encryption.
• Excellent interpersonal and communication skills, with a proven track record of developing strong customer relationships.
• Relevant certifications such as CISSP, CISM, or Google Cloud Professional Cloud Security Engineer are highly desirable.

Technologies & Tools

This position entails the use of various security technologies and tools, including Google Cloud Platform services, security information and event management (SIEM) systems, encryption tools, and identity management solutions. Familiarity with programming languages such as Python or Go, as well as experience with container security and serverless architectures, is also essential to effectively implement security protocols within cloud environments.

Ideal Candidates

The ideal candidate for the Customer Engineer III, Security position is someone who possesses a strong blend of technical expertise and customer-centric acumen. They should demonstrate a proactive approach to problem-solving, an eagerness to embrace new challenges, and the ability to thrive in a fast-paced, dynamic environment. An effective communicator who is adaptable to various customer needs and has a passion for security will excel in this role. Moreover, a collaborative mindset that values teamwork and contributes constructively to group initiatives is critical for success at Google Cloud.