Customer Service/Admin Support (English/Spanish)

About this kind of role

What a Customer Service/Admin Support (English/Spanish) usually does. The employer's own details are in the listing.

Typically does: Provides support to customers and internal teams, often handling inquiries, resolving issues, and processing requests. Responsibilities may include data entry, managing correspondence, and maintaining records. This role frequently involves communicating via phone, email, and chat, ensuring a positive customer experience. Administrative tasks such as scheduling appointments and preparing reports are also common.

Tools and skills: Proficiency in Microsoft Office Suite, CRM software (like Salesforce or Zendesk), and strong written and verbal communication skills in both English and Spanish are generally required.

Good fit for: Individuals who are detail-oriented, possess excellent organizational skills, and enjoy helping others are typically successful in this role.