Digital Project/Account Manager

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Written by AI from the job title and company, not by Fifty & Fifty, so some details may not match this job. The employer's own page has the real description.

Overview

Fifty & Fifty is seeking a highly organized and results-driven Digital Project/Account Manager to oversee the execution of digital marketing projects and manage client accounts. In this pivotal role, the successful candidate will serve as the primary point of contact for clients, ensuring that projects align with their objectives while being delivered on time and within budget. The Digital Project/Account Manager will collaborate with internal teams to create and implement effective digital strategies, monitor project progress, and continuously foster strong client relationships to drive satisfaction and retention.

Job Responsibilities

• Manage multiple digital projects from inception to completion while ensuring quality standards are met.
• Serve as the primary liaison between clients and internal teams, articulating client needs and project timelines.
• Develop, maintain, and execute project plans, including scope, schedule, and budget management.
• Conduct regular project meetings and provide clients with updates on project status and delivery timelines.
• Collaborate with creative, technical, and content teams to produce and deliver effective marketing campaigns.
• Monitor project performance metrics and implement adjustments as necessary to improve outcomes.
• Identify opportunities for account growth and collaborate with business development to expand services to existing clients.
• Ensure client expectations are met consistently and professionally, handling any issues or concerns as they arise.
• Prepare reports and presentations for clients, summarizing project milestones and results.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3-5 years of experience in digital project management or account management.
• Proficiency in project management software and tools (e.g., Asana, Trello, or similar platforms).
• Strong analytical skills and experience in measuring the effectiveness of digital campaigns.
• Excellent communication and interpersonal skills with a proven ability to handle client relationships transparently.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Strong problem-solving abilities and attention to detail.
• A solid understanding of digital marketing strategies, including SEO, PPC, and social media marketing.

Technologies & Tools

The Digital Project/Account Manager will utilize various technologies and tools in this role, including project management software such as Asana or Trello for tracking project progress, CRM systems for managing client relationships, analytics tools for monitoring campaign effectiveness, and communication platforms like Slack or Microsoft Teams for team collaboration and client updates. Familiarity with digital marketing tools (e.g., Google Analytics, SEMrush) is also essential to prepare reports and analyze performance.

Ideal Candidates

The ideal candidate for the Digital Project/Account Manager position at Fifty & Fifty will possess a proactive attitude, exceptional organizational skills, and a keen ability to adapt to changes in project scopes and client needs. They will be a collaborative team player who thrives in a dynamic environment, fostering positive relationships with clients and colleagues alike. A passion for digital marketing trends and a continuous drive for improvement will significantly contribute to their success in this role, enabling them to deliver exceptional results and contribute to the agency's growth.