Dynatrace Systems Engineer

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Job Overview

The Dynatrace Systems Engineer at Global Network Technologies will be responsible for designing, implementing, and optimizing Dynatrace monitoring solutions across our enterprise systems. This role involves collaborating with multiple stakeholders to ensure comprehensive visibility into application performance and infrastructure health, ultimately driving improvements in system reliability and operational efficiency. The engineer will also engage in troubleshooting, performance tuning, and ensure adherence to best practices regarding monitoring and analytics deployment.

Job Responsibilities

• Design and implement Dynatrace monitoring solutions tailored to the needs of various applications and services.
• Collaborate with IT and development teams to identify key performance metrics and configure monitoring thresholds.
• Perform regular system checks, analyze performance data, and validate the effectiveness of monitoring implementations.
• Troubleshoot and resolve performance issues, while providing insights and recommendations for improvement.
• Support users in interpreting performance data and empower them with knowledge on system optimization.
• Document configurations, procedures, and best practices for Dynatrace usage across the organization.
• Stay current on Dynatrace features and enhancements, educating the team to leverage new functionalities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years’ experience in systems engineering, specifically with Dynatrace or similar APM tools.
• Strong understanding of application performance monitoring concepts and metrics.
• Experience with infrastructure monitoring, cloud services, and container orchestration.
• Proficient in at least one programming or scripting language (e.g., Java, Python, PowerShell).
• Knowledge of network protocols and system architectures.
• Excellent analytical and troubleshooting skills, with a commitment to service excellence.

Technologies & Tools

The Dynatrace Systems Engineer will utilize a range of technologies and tools, including but not limited to Dynatrace for application performance management, cloud services such as AWS or Azure for infrastructure monitoring, CI/CD tools for deployment automation, and various logging and monitoring tools to enhance overall system observability. Adequate proficiency with DevOps methodologies and container orchestration platforms such as Kubernetes will also be advantageous.

Ideal Candidates

The ideal candidates for this position will possess an analytical mindset coupled with excellent problem-solving abilities. They will be detail-oriented, proactive in identifying performance issues, and adept at working in a collaborative team environment. Strong communication skills are essential in order to effectively disseminate complex technical information to non-technical stakeholders. A passion for continuous learning and staying abreast of industry advancements will also be highly valued.