Enterprise Applications Administrator (Salesforce Release Engineer)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by GitLab, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Enterprise Applications Administrator (Salesforce Release Engineer) at GitLab is responsible for the management, configuration, and release of Salesforce applications in line with organizational needs. This role involves collaborating with cross-functional teams to ensure that Salesforce releases are executed smoothly and align with best practices. The ideal candidate will bring a strong understanding of Salesforce functionalities and will play a crucial role in optimizing workflows and enhancing user experiences across the enterprise application landscape.

Job Responsibilities

• Manage and configure Salesforce applications, ensuring alignment with business objectives.
• Coordinate the planning and execution of Salesforce releases, including deployment and post-release reviews.
• Collaborate with IT, business teams, and stakeholders to gather requirements and implement enhancements.
• Develop and maintain detailed documentation related to application configurations and release processes.
• Monitor system performance and troubleshoot issues related to Salesforce applications.
• Conduct testing and quality assurance measures to ensure optimal functionality of releases.
• Provide training and support to end-users to maximize the value of Salesforce applications.
• Stay updated with the latest Salesforce features and best practices, recommending upgrades as necessary.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in Salesforce administration and release management.
• Proficient in Salesforce configurations, including workflows, reports, and dashboards.
• Demonstrated experience with deployment processes and tools, such as Change Sets or Ant Migration Tool.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
• Salesforce Administrator and Developer certifications are strongly preferred.

Technologies & Tools

The role of the Enterprise Applications Administrator (Salesforce Release Engineer) will primarily involve utilizing Salesforce and its suite of products. Additional tools may include project management software such as Jira or Trello, version control systems like Git, and automation tools such as Jenkins for continuous integration and delivery.

Ideal Candidates

The ideal candidate for the Enterprise Applications Administrator position possesses strong technical expertise with Salesforce and a proactive approach to problem-solving. They should demonstrate effective communication skills, the ability to work under pressure, and adaptability to a fast-paced work environment. A passion for leveraging technology to improve business processes, along with a commitment to continuous learning and development, will further enhance their suitability for this role.