Field Applications Engineer (Aerospace & Defense)

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Job Overview

The Field Applications Engineer (Aerospace & Defense) at Frontgrade Technologies will be responsible for providing technical support and expertise to customers in the Aerospace and Defense sectors. This role involves integrating advanced technologies into customer environments, leading technical discussions, and providing hands-on demonstrations of products and solutions. The Field Applications Engineer will work closely with sales and engineering teams to address customer needs, ensuring the successful deployment of our technologies and fostering strong client relationships.

Job Responsibilities

• Provide technical support to customers throughout the sales process, from initial contact to post-deployment.
• Conduct on-site engineering assessments and deliver product demonstrations to showcase system capabilities and benefits.
• Collaborate with cross-functional teams, including Engineering and Sales, to develop tailored solutions for client-specific applications.
• Prepare and present technical proposals and documentation, ensuring alignment with customer requirements and industry standards.
• Assist in troubleshooting and resolving customer issues, providing timely and effective solutions.
• Stay informed about industry trends, competitor products, and emerging technologies relevant to the Aerospace and Defense sectors.
• Provide training and support to customers and internal teams regarding product functionalities and best practices.

Qualifications

• Bachelor's degree in Engineering, Physics, or a related technical field; advanced degree preferred.
• A minimum of 3 years of experience in a technical support or applications engineering role, preferably within Aerospace and Defense.
• Strong knowledge of electronic systems, signal processing, and software integration.
• Excellent problem-solving skills and the ability to work collaboratively within diverse teams.
• Exceptional communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Familiarity with relevant industry regulations and standards, such as DO-178C and DO-254.
• Willingness to travel to customer sites as required, up to 50% of the time.

Technologies & Tools

In this role, the Field Applications Engineer will utilize various technologies and tools, including but not limited to electronic measurement equipment, software simulation tools, and system integration platforms. Familiarity with programming languages such as C/C++ and Python, as well as advanced knowledge of design and simulation software, is essential. Understanding of real-time operating systems (RTOS) and embedded systems design will also be beneficial.

Ideal Candidates

The ideal candidate for the Field Applications Engineer position will possess strong analytical and critical thinking skills, coupled with the ability to thrive in challenging environments. They are proactive and customer-focused, demonstrating an aptitude for fostering relationships and understanding client needs. A passion for technology and innovation, alongside a commitment to continuous learning and improvement, will mark the candidate as a strong fit for Frontgrade Technologies' mission in the Aerospace and Defense sectors.