Genesys Test Engineer with Cyara and Genesys Cloud testing exp

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Written by AI from the job title and company, not by IT Minds LLC, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Genesys Test Engineer at IT Minds LLC will play a pivotal role in ensuring the quality and performance of our applications developed on the Genesys Cloud platform. The successful candidate will leverage their expertise in Cyara and Genesys Cloud testing to design, execute, and maintain automated test scripts. This role requires collaboration with cross-functional teams to identify testing requirements, perform thorough testing, report defects, and ensure timely delivery of a high-quality product that meets customer expectations.

Job Responsibilities

• Design and implement test automation frameworks for Genesys Cloud applications.
• Utilize Cyara for automated testing of customer engagement solutions.
• Develop, document, and maintain test plans, test cases, and test scripts.
• Perform manual and automated testing to ensure the functionality and performance of applications.
• Identify, report, and track defects; collaborate with development teams to prioritize and resolve issues.
• Evaluate testing tools and processes for continuous improvement in quality assurance methodologies.
• Manage project testing timelines and provide regular updates to stakeholders.
• Participate in Agile ceremonies, including sprint planning and retrospectives, to align testing with project goals.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in software testing, with a focus on Genesys platforms.
• Proficiency in Cyara and Genesys Cloud testing methodologies.
• Strong understanding of software development life cycle (SDLC) and testing life cycle (STLC).
• Experience with test automation tools and frameworks.
• Excellent problem-solving abilities and attention to detail.
• Effective communication skills, both verbal and written.

Technologies & Tools

The Genesys Test Engineer will work with various technologies and tools, including but not limited to Cyara for automated testing, Genesys Cloud platforms for customer engagement solutions, and popular programming languages for scripting such as Java or Python. Familiarity with testing frameworks and continuous integration/continuous deployment (CI/CD) tools will also be beneficial for this role.

Ideal Candidates

The ideal candidate for the Genesys Test Engineer position will exhibit a strong analytical mindset, coupled with a keen eye for detail. They should possess a proactive approach to identifying issues and a passion for ensuring software quality through rigorous testing. A collaborative spirit is essential, as this position includes working closely with development and product teams. Furthermore, an eagerness to stay updated on industry trends and advancements in testing methodologies will make the candidate a valuable asset to IT Minds LLC.