Infrastructure Engineer III - Amazon Connect

About this kind of role

What a Infrastructure Engineer III - Amazon Connect usually does. The employer's own details are in the listing.

Typically does: Designs, builds, and maintains the infrastructure supporting Amazon Connect, a cloud-based contact center service. This includes managing servers, networks, and storage, ensuring high availability, performance, and security. They troubleshoot infrastructure issues, automate tasks, and collaborate with development and operations teams to improve system efficiency. Infrastructure Engineers III often participate in planning and implementing new features and technologies.

Tools and skills: Proficiency in Linux, scripting languages like Python or Bash, cloud platforms (AWS preferred), configuration management tools (e.g., Ansible, Chef, Puppet), and networking concepts is generally expected.

Good fit for: Individuals with a strong background in systems administration and a passion for cloud technologies and automation typically thrive in this role.