Inside Sales Specialist
Job Description
We're seeking an Inside Sales Specialist who thrives on delivering exceptional customer experiences while supporting sales growth and business operations. In this role, you'll serve as a key partner to customers and internal teams, ensuring orders are processed accurately, questions are resolved quickly, and business objectives are achieved. This role is 100% onsite.
What You'll Do
- Manage order entry, invoicing, shipping coordination, and account support.
- Serve as a primary point of contact for customers, providing timely updates and exceptional service.
- Prepare quotes, pricing proposals, and other documentation to support sales initiatives.
- Maintain accurate records and transactions within company systems and ERP platforms.
- Support regulatory documentation, order fulfillment, and ongoing customer communications.
What We're Looking For
- 2+ years of related experience (customer service, sales support, or account management)
- Experience assisting with billing / invoicing
- Excellent written and verbal communication skills.
- Experience with Syteline, Oracle, SAP or a similar ERP system preferred.
- Proficiency with Microsoft Office applications, including Excel.
- Ability to manage multiple priorities in a fast-paced environment.
- Good mathematical skills required.
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