Intern - IT Administrative Support

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Written by AI from the job title and company, not by AC Disaster Consulting, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Intern - IT Administrative Support at AC Disaster Consulting will play a crucial role in assisting the IT department with daily operations and administrative tasks. This position offers invaluable exposure to the IT industry while providing support to various projects and initiatives. The intern will engage in troubleshooting, system maintenance, and the management of technical documentation to enhance overall departmental efficiency.

Job Responsibilities

• Assist in the maintenance and troubleshooting of IT systems and software applications.
• Help with the documentation of technical issues and resolutions for internal reference.
• Support the IT team in the setup and configuration of hardware and software.
• Provide first-level help desk support to staff for technical issues.
• Conduct inventory assessments of IT equipment and assist in asset management.
• Participate in team meetings and provide input on ongoing IT projects.
• Perform other administrative tasks as assigned by the IT manager.

Qualifications

• Pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, software, and networking concepts.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior experience in a technical support or administrative role is a plus.

Technologies & Tools

The intern will primarily work with various technologies and tools including, but not limited to, Microsoft Windows and Office Suite, troubleshooting software, remote desktop support tools, and ticketing systems for help desk operations. Familiarity with basic programming and database management tools may also be beneficial for specific tasks.

Ideal Candidates

The ideal candidates for the Intern - IT Administrative Support position are those who demonstrate a strong passion for technology and a willingness to learn. They should possess the ability to adapt to a fast-paced environment and show eagerness in taking on new challenges. Strong organizational skills and a proactive approach to tasks will contribute to their success within the team, as well as a positive attitude and a collaborative spirit.