Full Time

IT Application Support Engineer - R0083581

Astemo Ltd.
Sunbury, OH
$75,000 - $105,000* / year (about $36–$50 an hour)

Job Description

About this kind of role

What a IT Application Support Engineer - R0083581 usually does. The employer's own details are in the listing.

Typically does: Application Support Engineers troubleshoot and resolve issues related to software applications, ensuring smooth operation and minimal disruption to users. They monitor application performance, identify root causes of problems, and implement solutions, often working with development teams to address underlying code issues. Responsibilities can include managing incidents, participating in on-call rotations, and documenting support processes. They may also be involved in the testing and deployment of application updates.

Tools and skills: Proficiency in operating systems like Windows or Linux, database management systems (SQL), scripting languages (Python, Bash), and ticketing systems (Jira, ServiceNow) is generally required, alongside strong analytical and problem-solving skills.

Good fit for: Individuals with a technical background, a passion for problem-solving, and excellent communication skills often thrive in this role.

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