IT Quality Analyst (Open to Remote)

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Written by AI from the job title and company, not by First American, so some details may not match this job. The employer's own page has the real description.

Job Overview

The IT Quality Analyst at First American will play a pivotal role in ensuring the quality and efficiency of software applications and IT services. This position requires a detail-oriented professional responsible for developing, implementing, and maintaining testing processes while collaborating with cross-functional teams to deliver high-quality products. The IT Quality Analyst will analyze system requirements, identify issues, and provide comprehensive feedback to enhance overall product performance and user experience, all while adhering to compliance and regulatory standards.

Job Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure quality assurance standards are met.
• Collaborate with development teams to understand application functionality and business requirements.
• Identify, track, and report software defects, and work with relevant teams to ensure timely resolution.
• Conduct regression, integration, system, and user acceptance testing to validate software intended performance.
• Utilize automation tools to improve testing efficiency and repeatability.
• Analyze documentation and technical specifications to ensure complete understanding of the system under test.
• Participate in continuous improvement initiatives to enhance testing processes.
• Provide feedback on software usability and accessibility to guide improvements in future releases.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in software quality assurance or testing.
• Strong understanding of software development lifecycle (SDLC) and quality assurance methodologies.
• Proficiency in testing tools such as Selenium, JIRA, or similar software.
• Experience in automated testing frameworks and proficiency in programming languages like Java, Python, or C#.
• Excellent analytical and problem-solving skills with meticulous attention to detail.
• Strong verbal and written communication skills, with the ability to effectively collaborate across teams.

Technologies & Tools

The IT Quality Analyst will be utilizing various technologies and tools including, but not limited to, automated testing tools like Selenium, defect tracking software such as JIRA, performance testing tools, and database query tools like SQL. A strong familiarity with CI/CD pipelines and cloud-based technologies will also be beneficial.

Ideal Candidates

The ideal candidates for this position will possess a proactive attitude towards problem-solving and a keen eye for detail. They should be adaptable to dynamic project requirements and demonstrate strong team collaboration skills. Effective communicators who can articulate technical issues clearly and advocate for best practices in quality assurance will thrive in this role. A passion for technology and a commitment to delivering excellence in software products are essential qualities for success.