IT Support Specialist

Immediate need for a talented IT Support Specialist. This is a 06+months contract opportunity with long-term potential and is located in Oklahoma, OK(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-35421

Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Monitor network, server, and infrastructure alerts across a 24x7 NOC environment
• Identify, triage, and respond to incidents to minimize downtime
• Perform first-level troubleshooting and escalate to engineering teams as needed
• Maintain and update runbooks and monitoring documentation
• Support change management and scheduled maintenance windows
• Communicate incident status to stakeholders in a timely manner
• Manage conference bridges for Problem Management

Key Requirements and Technology Experience:

• Familiarity with monitoring tools
• Basic understanding of networking fundamentals, including TCP/IP, routing, and switching
• X+ years of experience in a NOC or network operations environment (preferred)
• CCNA or similar networking certification (preferred)
• Experience with Service-Now (preferred)
• Experience supporting energy or utilities sector environments (preferred)

Our client is a leading Energy Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.